Frequently Asked Questions

Frequently Asked Questions

Ordering

Are all products built to order?

Yes. Every DTR FAB product is fabricated after your order is confirmed. We do not maintain finished inventory. This ensures you receive a freshly built, quality-inspected unit every time.

Can I cancel or return my order?

All sales are final. Because every product is built specifically for your order, we cannot accept cancellations once production has begun or returns on fabricated items. Please contact us before ordering if you have any questions.

I have a question before I order. Can I contact you?

Absolutely — and we encourage it. If you have any doubts about fitment, compatibility, lead time, or any other aspect of your order, contact us before purchasing. We respond to all pre-sale inquiries.

Fitment & Compatibility

How do I know if a product fits my vehicle?

Each product page lists the exact fitment — year range, generation, and trim levels. If your vehicle falls within the listed fitment, the product is compatible. If you are unsure, contact us with your vehicle’s year, make, model, and trim before ordering.

My vehicle isn’t listed. Can you make something for it?

We are continuously expanding to new platforms. Submit a product request through our Contact page and we will let you know if your vehicle is in development or planned for the future.

Do your bumpers work with factory sensors?

It depends on the product. Each product page specifies sensor compatibility — whether sensors are retained in factory position, relocated into the bumper, or require no modification. Read the product description carefully and contact us if you have questions.

Lead Times

How long will it take to receive my order?

Lead times vary by product. Estimated lead times are listed on each product page. As a general guide:

  • Dash Accessory Bars: 1 week
  • Rock Sliders: 3–4 weeks
  • Front & Rear Bumpers: 3–4 weeks
  • Winch Mounts & Adapters: 1–2 weeks
  • Complex builds (Model T, Cybertruck): 4–6 weeks

Lead times are estimates from order confirmation and may vary based on current production volume.

Will I be notified if my lead time changes?

Yes. If your lead time changes after your order is confirmed, we will contact you directly.

Finishes & Colors

What finish options are available?

Most products are available in black powder coat, which is included in the base price. Some products offer additional color options at an additional cost. Custom colors may be available upon request — contact us before ordering to confirm availability.

Is raw steel available?

Some products are available in raw steel as a variant. Check the product page for available options. Raw steel products will develop a natural patina over time and are not protected against rust without additional treatment by the customer.

Installation

Is professional installation required?

Professional installation is strongly recommended for all DTR FAB products. Some products — particularly those requiring precise cuts to factory plastic bumper covers — require skilled installation to achieve proper fitment and finish. DTR FAB is not responsible for damage resulting from improper installation.

Do you offer installation?

Free local mechanical installation is available for customers who pick up their order at our facility. Electrical work (winch wiring, LED wiring) is not included and must be performed by a qualified automotive electrician.

Shipping

Do you ship internationally?

No. DTR FAB ships within the continental United States only. Export drop-off in Miami is available for customers using their own freight forwarder. Contact us to arrange.

Do you ship to Puerto Rico?

Yes, but shipping rates to Puerto Rico differ from standard continental US rates. Contact us before ordering to confirm shipping costs.

How are heavy items shipped?

Bumpers, rock sliders, and other heavy items ship via freight carrier to commercial addresses or freight terminals. Residential delivery may incur additional charges. We will confirm your delivery details before shipping.

Still have questions?

Contact us through our Contact page. We respond to all inquiries and are happy to help before you place your order.